Frequently Asked Questions

We have collected a few of our clients' most frequently asked questions. If you do not see the answer to your question, please email us at pearl@theostreum.com or call/text (817)725-7711.

ceremony/reception:

Does your venue have a separate space for ceremony, reception and cocktail hour?

Yes, the venue is all one floor but can be divided up by our lush gray velvet curtains. so there is no flipping necessary if your guest count is 200 or less. There is a convenient flow from the ceremony to cocktail hour and reception. Just a few small steps away from each other. When the weather is pleasant you may even host cocktail hour on the front porch. Part of our process when you book The Ostreum is customizing a layout for each individual space that you use. Then our set up team will have it all ready when you come in on the day of your wedding. Our couples find that a beautiful seamlessness to their event is achieved with how the venue is laid out and experienced.

capacity + Accessibility:

What is your capacity The Ostreum? And do you have handicap accessibility? 

The venue can hold up to 400 guests for a ceremony and reception and even more for a reception only. The venue is all one floor with 4 bathrooms, ample parking and ramps to provide handicap accessibility. We recently hosted a wedding and the couple raved about how wonderful it was that the entire venue was on one floor making it super accessible for a big group of elderly guests. 

location:

Are you centrally located in Fort Worth? 

We have an open vendor policy that allows for any caterer and bartender to be used with liability insurance, TABC certification and professional bar insurance. We provide trusted recommendations and sometimes host events throughout the planning process for you to meet and experience vendors BEFORE booking them. Our couples really love that they can have face to face time instead of the usual emailing back and forth to see if it is the right fit. Most of our couples find their vendors this way and speak of how helpful these events are. It saves time and provides assurance that they will do a great job as all of them have worked at our venue before.

vendor policy:

What is your policy on vendors, food and alcohol?

 The venue is located just South of Downtown in the original O.B. Macaroni building right off or I-30 and 35. South Main is an up and coming area close by where you will find a variety of restaurants, bars, coffee shops and breweries to keep your guests happy. Any hotel you choose downtown will be just minutes from the venue. We are happy to share hotel recommendations that provide room blocks and shuttle services. Our location has benefited many couples that need to accommodate lots of out of town guests while also allowing them to easily experience the best of Fort Worth while they are here. 

We offer a “full cleanup” option that you can add on to any package. This means that at the end of the night all you have to worry about is taking out anything that is yours and anything that you would like to keep and our team will come in and take care of the rest. Part of our process involves having your venue layout setup when you come in so your family and friends will NEVER have to move a chair or table. There will be a venue manager available the day of your wedding that will ensure everything is taken care of with the venue. We also pride ourselves on connecting you with some amazing planners that are fabulous to work with. At The Ostreum our brides, grooms and their families tell us they are able to ENJOY the day in a calm and stress free environment.

cleaning:

What do you offer to make sure my friends and family do not have to lift a finger the day of the wedding?

Our parking lot is right out front and wraps around the entire building. We also have access to the neighboring lot- plenty of parking to host 400 plus guests. When you book The Ostreum one of the inclusions is our parking attendants. This is a group of guys that will be waiting in the parking lot, ready to guide your guests to a parking spot the moment they pull in. They will then show your guests to the front entrance. Even when we have been maxed out to capacity we have never had an issue with parking. We are also happy to connect you with a preferred valet company that does an outstanding job. 

parking:

What is the parking situation at the venue?

Yes, we love celebrating with furry friends! Pets are allowed in the venue as long as there is a designated caregiver at all times with them. We can’t wait to post your Instagram photos of your wedding day with your fur babies at The Ostreum! 

pets:

Are pets allowed at your venue? 

Yes, security is provided with all venue packages. We will set the security up for you so you do not have to worry about it. They will be present from when guests arrive until guests leave. This satisfies as security for alcohol purposes as well.  

security:

Is security provided?

Friday-Sunday events are one event per day. This allows the bride/groom/client to have the venue for the entire day. There are no restrictions on how long you have in each space of the venue. It is ALL yours to use however you would like. Time in is negotiable and time out is 1 am. Our couples find a lot of freedom in the time allotment they are allowed. Especially if you are getting married off site, you have the ability to get ready in the venue and then come back after ceremony without having to transport items making everything more convenient for you and the wedding party. Which also means more time to CELEBRATE! And there is always the option to add on additional hours if needed. 

event day:

Can two events happen on the same day?  

We have an amazing communications team that guides our out of state couples through the entire process. We begin by offering facetime tours, virtual tours on our website and responsive email and phone availability throughout the planning process. We also offer skype and zoom final meeting options. We have couples who have booked The Ostreum without ever stepping into the venue and have gone on to have the most beautiful weddings in our venue.   

destination:

What if the bride or groom live out of state? 

We have two fabulous suites available for getting ready. One has more of a masculine feel with dark blue walls, leather seating, a large projector for streaming all the things and a pool table. The other one is a bit larger with a 1920s glam vibe. It contains a hair and makeup station, changing area, lounge space, dining table, a wall of vintage mirrors, a private bathroom and private entrance. It is common for jaws to drop once our couples step foot for the first time in our unique speak easy suites. No doubt you too will LOVE getting ready at The Ostreum!

dressing rooms:

What spaces do you offer for getting ready? 

When entering the venue hand sanitizer is readily available and social distancing Is encouraged. Masks are optional but please let us know upon entering the venue if you would feel more comfortable wearing them and we are happy to comply. We keep all of our couples updated with local restrictions as soon as they are released through timely emails and phone hours are available to talk through any concerns. We believe that you can’t cancel love and have continued to have successful weddings throughout the Covid season.

covid:

What does your venue currently have set up in response to Covid?

Thank you

We will get back to you shortly.